Notice of Nondiscrimination
Pueblo Community Health Center does not discriminate or deny benefits against any person on the basis of race, ethnicity, ancestry, color, sexual orientation, national origin, disability, sex, gender identity or gender expression, religious preference, creed, marital status, political beliefs, or age. The Center will not discriminate on any basis prohibited by law in its programs, services, activities, or employment.
Services available to you at no cost
PCHC facilities, programs, and activities are accessible to and usable by people with disabilities. PCHC provides the following free of charge and in a timely manner:
- Reasonable accommodation and modifications, such as ramps, automatic doors, grab bars, and accessible offices, waiting areas, and treatment areas.
- Auxiliary aids and services, including sign language interpretation and written materials in other formats.
- Language assistance services, including oral interpretation and translated written materials, for people whose primary language is not English.
Please ask a receptionist, nurse, or other staff person if you need any of these services or contact our Coordinator below.
How to file a grievance with PCHC
If you believe PCHC has failed to provide these services, or that you have experienced discrimination on any of the bases listed above, you may file a grievance with:
Sandy Vidana
Patient Advocate
Section 1557 and Section 504 Coordinator
Pueblo Community Health Center
110 East Routt Avenue, Pueblo, CO 81004
719-543-8711 (TTY: 711)
svidana@pueblochc.org
You may file in person, by mail, by phone, or by email, and our Coordinator will help you if you need it. PCHC will not retaliate against you for filing grievance, opposing discrimination, or participating in an investigation.
How to file a complaint with the federal government
You may also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights:
- Online: https://ocrportal.hhs.gov/ocr/portal/lobby.jsf
- Complaint forms: https://www.hhs.gov/ocr/complaints/index.html
- Denver Regional Office: 1961 Stout Street, Room 08-148, Denver, CO 80294
- Phone: 1-800-368-1019 (TDD: 1-800-537-7697)
You do not have to file a grievance with PCHC before filing a complaint with the Office for Civil Rights.
