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Patient Rights

You have the right...

…to expect high quality and reasonable access to primary health care.

…to be treated with respect, consideration, and dignity.

…to have all physical examinations, interviews, and discussions about your care take place privately; and to have all communications and records about your care handled confidentially.

…to the assurance of confidentiality when you approve or refuse the release of your medical information.

…to receive information about Pueblo Community Health Center’s services, care providers, and organizational policies.

…to request a health care provider or to request a change of a provider subject to availability and consistent with standards of care.

…to have your pain assessed.

…to participate in all decisions involving your care and treatment, including the right to refuse any drug, procedure, test, and/or treatment.

…to appoint someone to help you with care decisions if you cannot make those decisions for yourself.

…to receive information about advance directives, as well as receive help in making an advance directive.

…to voice complaints about the care provided or about the organization.

…to know the immediate and long-term financial implications of treatment alternatives, insofar as they are known.

…to know if the facility is participating in teaching programs, research, and/or experimental programs.

…to have access to your medical records in accordance with Federal and State laws.

ATTENTION!

PCHC is NOT testing for COVID-19

PCHC patients: please call (719) 543-8711 prior to coming to a clinic All patients are asked to wear a mask or face covering while in any PCHC facility

If you feel you have symptoms of COVID-19, testing is available Tuesdays, Wednesdays, and Thursdays from 9:00 a.m. to 3:00 p.m. at the Colorado State Fairgrounds through the end of May

The PCHC dental clinic will only be open to dental emergencies until Governor Polis has lifted the Safer at Home Order

At PCHC, we care about our patients and our employees first and foremost. PCHC is NOT testing for COVID-19, patients please call (719) 543-8711 before coming to a clinic. All patients are asked to wear a mask or face covering while in any PCHC facility. The PCHC dental clinic will only be open to dental emergencies until Governor Polis has lifted the Safer at Home Order. If you feel you have symptoms of COVID-19, testing is available Tuesdays, Wednesdays, and Thursdays from 9:00 a.m. to 3:00 p.m. at the Colorado State Fairgrounds through the end of May.